FAQ
Maintenance
Before your move-in, we ensure the unit is clean, free of damage, and move-in ready. We check all appliances, repair any damages, and freshen up the space. Additionally, we provide a welcome gift bag to make your new home feel inviting.
Yes, we have on-site maintenance staff available to assist with repairs and upkeep.
You can call our office or scan the Resident Services QR code to submit a maintenance request.
Maintenance issues are typically addressed within 48 hours of submitting a work order.
If you provide Permission to Enter (PTE) in your work order, maintenance can complete the repairs without you being present.
During business hours, our maintenance team can assist with lockouts. For after-hours emergencies, you will need to contact a locksmith.
Yes, you can decorate your apartment. However, you must return it to its original condition upon move-out to avoid penalties.
Amenities
We offer a fitness center, two swimming pools, a Wi-Fi room, and a snack bar.
The pools are open from 8:00 AM to 10:00 PM. The snack bar is open from 9:00 AM to 5:00 PM.
Yes, parking is available.
We do not have washer and dryer hookups. However, there are three laundry facilities on-site.
Yes, we are a pet-friendly community.
The pet deposit is $450, and there is a $50 monthly pet fee per pet. A maximum of two pets is allowed.
Yes, pets must be under 35 pounds. Breed restrictions apply; please contact our office for details.
No, we do not have a pet park on-site.
Our apartments come with a stove, refrigerator, dishwasher, and, in some units, a microwave.
No, we do not offer furnished apartments.
You can visit our website at rentavanteapartments.com to check availability, though we do not offer furnished units.
Yes, we offer short-term leases, with a minimum term of six months, subject to manager's approval.
Yes, corporate leases are available with manager's approval.
No, we do not hold packages in the leasing office.
The fitness center is open during business hours, 9:00 AM to 5:00 PM.
We have treadmills, arm weights, mats, exercise balls, and equipment for targeted body exercises.
Quiet hours are enforced after 10:00 PM. Our communal spaces cannot be rented for private use.
Administrative
No, tours are free.
We accept both walk-ins and scheduled appointments.
Our office is open Tuesday through Saturday from 9:00 AM to 5:00 PM.
You can apply online at rentatavante.com. Check our Floor Plans page to select and apply for a unit.
Applications are typically approved within 2-5 business days.
You will need to pay a security deposit and a prorated amount for the days remaining in the month.
Know your deal breakers when searching for a home and ask questions about amenities, utilities, and lease terms.
You can pay rent through direct banking, debit or credit card, check scan, WIPS, or Flex.
Rent can be paid online through Rent Café or our property portal.
There is a monthly service fee.
No, we offer renters insurance for $14 per month.
Water, trash, and sewage are included.
For gas, contact (800) 427-2000, and for electricity, call Edison at (800) 655-4555.
Spectrum is the recommended provider. For inquiries, call Maricruz at (909) 491-1336.
Yes, you can receive a $300 bonus after your friend remains in good standing for 90 days.
Guests must comply with all written community rules and regulations.
No, the lowest price is for a 12-month lease.
No, subleasing is not permitted.
You will be required to pay two months’ rent.
Location
Yes, the Metro Link station is nearby.
Our community is near Ontario attractions, including Target, restaurants, and shopping centers.
We are in the Ontario-Montclair School District.
The Schimmel Dog Park is nearby.
Yes, Cucamonga Creek Trail is close.
Residents often shop at Target and other nearby stores.
The nearest coffee shop is Starbucks, located 0.8 miles away.
Directions
Exit Vineyard from the 10 Freeway, turn right onto G Street, and proceed to 1675 East G Street.
The nearest cross streets are Vineyard and G Street.
Didn't find an answer?
Our team is always ready to answer your questions.